I had set this aside months ago – when I first saw it – so that I could do a proper write it up. Unfortunately Armin Vit at Brand New beat me to it, writing it up twice(!) a couple of weeks after I first saw it. Nevertheless, this rebranding project is worth sharing, and I’m sure you’ll appreciate it as much as I did.
Moving Brands has really pared down its original case study from what I saw up there, which is a shame. That’s not to say I don’t understand – it kind of blew up for a while there, and the brand manager at HP probably had a few sleepless nights over all the hubbub. This kind of work is usually kept pretty close to the chest, and I’d guess HP is feeling a little exposed.
Nonetheless, the work that was available is really, enviably nice. Here’s a small handful of shots that I grabbed before they disappeared. Hopefully if someone from either HP or Moving Brands sees this, I won’t get into too much trouble.
Harley Davidson has been doing a great job with its brand communications for a long time now, and this ad is just one more example of how it’s done, properly. One of the great things about their communications is how exclusive the brand is. One of the best ways to create a passionate following is to define your brand, and exclude people from it. With clearly defined borders, your audience is either in, or its out.
The central tenet of this ad is that you are either a born Harley owner, or you aren’t. It’s an exclusive brand, as opposed to the come-one come-all inclusive brands.
This ad appears to be for a shopping centre in Italy, but the concept is still great. Retailers run their end of season sales at the same time, with smaller retailers looking out their shop’s doors to see when the bigger shops start their clearances.
I’m wondering how well the headline translates from Italian into English – it seems like a competent copywriter could tighten it up a bit.
What a great hack. I love how small things like this can really influence consumer behaviour.
When one of your senior executives has to quickly produce an apology video, your brand is in real danger.
Along with many of you, we’ve seen the video showing one of our couriers carelessly and improperly delivering a package the other day. As the leader of our pickup and delivery operations across America, I want you to know that I was upset, embarrassed, and very sorry for our customer’s poor experience. This goes directly against everything we have always taught our people and expect of them. It was just very disappointing.
As an aside, if your name includes “III” or “the third”, you may come across a little pretentious when you speak to the masses.
This video, which appeared shortly before Christmas, is Fedex’s response to this video, which shows a Fedex driver throwing a box over a short fence, apparently while the recipient was home.
But that last video has nothing on this video of another misbehaving Fedex driver:
It’s probably time for Fedex to give some serious thought about how they can start delivering a better customer experience. A brand that doesn’t really understand how important it is to deliver that experience is a doomed one, especially with the voice that today’s consumers have.
Industry specific jargon aside (this would build a brand, using a unique brand identity), he has a good point. Except that store brands are already doing this. Here’s an example of Walmart’s Great Value packaging, designed by Elmwood:
I’m 95% sure this is fake – the ad size seems too narrow, the ad seems conveniently generic, and poster mounts appear to be missing – but the 11 year old in me desperately wants to see this in real life.
One day I think I’ll run off and get a job for a small chain of gas stations. I keep seeing these POP ads online from on top of the gas pump, advertising assorted specials in store. Like this one, they are put together quickly and have a terrific sense of humour.
Atlanta creatives Select designed this Christmas card for their clients. I miss doing this kind of work for my agency clients. Often times Christmas is one of the few times that creatives feel like they can really open up and do something really fun and original. Makes me wish I was a client, so I could get one too.
Is there anything about this photo that looks authentic? The backdrop is clearly Photoshopped in, and something looks off about the kids and Paul – though that could just be poor photography. If your brand is going to put out stuff like this, why bother?