The real payoff in this book is the explanation of the ten “engines” of remarkable products. This is light-years beyond the fumbling attempts to explain why certain companies are the favourites that some “branding experts” roll out. Going beyond shallow statements about branding, this book gets into the mechanics of the experiences that people talk about.
This video for DollarShaveClub.com may not redefine the category’s communications (thanks to Old Spice), and it was clearly designed to go “viral”, but it is absolutely pitch-perfect. Kudos to the production team at Paulilu, I’m jealous.
South Africa’s Kulula Airlines does what I wish more brands would do – develop a distinct character. It’s a shame that more organizations aren’t as willing to have as much fun with their customers. There was a time that WestJet maintained a similar (if not as explicit) attitude, and that was a time that people loved WestJet. Unfortunately that attitude seems to have been replaced with a more bland communications strategy.
There’s a lot more pictures of Kulula’s fleet available on the Kulula website.
Yet another installment of random bits of clever ad creative. Where do I find all of this awesome stuff? On the interwebs.